642-164 UCCX - IT Certification and Career Paths
Unified Communications Contact Center Express Implementation
Last day to test 04/29/10
Exam Number: 642-164
Associated Certifications: Unified Communications Contact Center Express
Duration: 75 minutes (55-65 questions)
Available Languages: English and Japanese
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Exam Description
The 642-164 UCCX Unified Communications Contact Center Express Implementation exam is associated with the Unified Communications Contact Center Express Specialist certification.
This exam tests a candidate's knowledge 642-164 exam of the design, implementation, and operation of CRS/UCCCX deployments. Candidates can prepare for this exam by taking the UCCXD v 1.1 Unified Contact Center Express & Unified IP/IVR Deployment course.
Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
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